Grain automates note-taking, record-keeping, and insight-capture so you can spend your time where it matters most — coaching your team and closing deals.

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Overview integrates seamlessly with Grain Recorder, offering an unparalleled advantage: the power to effortlessly analyze call recordings using advanced AI techniques.

This fusion of capabilities ensures no valuable insight is left behind, empowering businesses to harness the full potential of their customer interactions.

How to use

By leveraging the synergy between and Grain Recorder, businesses unlock the ability to dive deep into their operational data with unparalleled ease. This integration simplifies the path to actionable intelligence, enabling teams to efficiently sift through call recordings—alongside other data sources—directly within’s interface.

With just a single click, users can access a comprehensive analysis of their call interactions, uncovering strategic insights into customer satisfaction, prevailing trends, and identifiable pain points. This integration not only enhances the capacity for data-driven decision-making but also significantly augments the ability to understand and respond to customer needs comprehensively.

How to setup

Go to your workspace ➜ integrations ➜ Click on “Add integration”

NB : Make sure you are logged into you Grain Workspace

Click to select your project
Select your project

Now you can access all your recordings in the “Feedback” section, synced with customer data from your CRM, (only available if you made an integration with your CRM)

You can analyze the content of all your recordings to reveal customer pain points, trending topics, customer satisfaction etc… into the “Reveal” Section

Here you go ! 🚀

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